Effective Jan. 1, 2021

  • Contact the Dominion Energy Benefits Center at 877-434-6996 for information about your Dominion Energy Pension or health benefits
  • Contact Voya Financial at 888-DOM-401K for information about your Dominion Energy Savings Plan

Employee Assistance Program (EAP)

SEG’s Employee Assistance Program (EAP) is a counseling service provided through First Sun EAP. The program offers counseling and assistance to help manage life's challenges. Each employee and members of the household can receive three no-cost counseling sessions and three life management services each year.

Benefits of the Employee Assistance Program

Life can be hard, sometimes talking with someone about your concerns can help you see solutions and ease your stress. Counselors assist employees with many personal issues, including:

  • Stress and anxiety
  • Depression
  • Grief and loss
  • Addiction
  • Work Problems
  • Marriage and Family Problems
  • Financial Services
  • Elder and Child Care Resources
  • Legal Consultation
  • Adoption Assistance
  • Health/Fitness Management Issues

The first 3 sessions are free. The sessions are confidential and may be conducted in person or by phone. Counselors are not employed by SEG and the reasons for counseling are not reported to SEG.

After the first 3 sessions, employees are responsible for the cost of counseling or treatment, which may be subject to insurance coverage including co-pays and deductibles.

Contact a Counselor

Visit First Sun EAP or call


Common Questions

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Yes, 24 hour help is available for behavioral health issues.
Yes, someone can direct you to resources in your community for information and assistance on a wide range of topics.

SEG employees and any household members are eligible for the EAP benefit. You do not need to be enrolled in the SEG medical plan. For more information, call 800-790-5770.

Each session typically lasts between 30 minutes to one hour.
If you have questions and/or concerns regarding your EAP benefits, please contact the Employee Resource Center at 803-217-4444.
Yes, EAP counselors maintain the highest level confidentiality of your information, unless disclosure is required by law or is required for a fitness for duty evaluation.
Life management services help with the common concerns that may affect your work or personal life. EAP includes a variety of resources such as legal consultation, financial planning, elder care, child care, adoption, school assistance.

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